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Returns & Refund Policy
We try at all times to please our customers. In the unlikely event that you are not satisfied with a product, please notify us within 14 days by email to firstname.lastname@example.org or by phone 07872 580 246.
Please note that cut lengths of fabric cannot be returned or exchanged unless they are faulty or damaged.
Other items may be refunded or exchanged provided that the item has not been used, that it is in the same condition as when you first bought it, and that you have taken reasonable care to ensure that the item is returned to us safely and not damaged in transit. Post and package costs for both the initial purchase and for the return are non refundable. We are not responsible for returns that do not reach us.
In the event of the goods being faulty we will cover all costs of postage and will either refund or exchange the goods. Please send the parcel via a signed for service.
Please check carefully before returning any item.